Frequently Asked Questions

  1. We have experience of over 20 years of sourcing, so we have brilliant relationships with numerous grocery manufacturers, farming communities and beverage distributors throughout the entire island of Jamaica and CARICOM. We have an extensive network of suppliers and contacts in different points of the supply chain, thereby being able to detect price movements in advance, and buy opportunities.
  2. We are independent of any producer or other supplier. Opposite to other business models like Export Departments from cooperatives, our customer is the international company, so we are not obliged to buy or source from a certain producer or supplier. We buy where we get the best deal for our customer.
  3. We usually purchase cash in advance, getting hefty discounts as the seller reduces its risks, has to pay no credit or export insurance, and gets immediate indirect financing.
  4. Often, producers send to wholesale markets in Jamaica excess production that they could not send for export, requiring a much lower Price for their produce. They usually send to the biggest wholesale markets where they probably will “get rid” of that extra produce, and buying in wholesale markets and particularly in the countryside, which is home to some of the biggest producers on the island, is one of our team´s specialties. 
  5. As with many other business sectors the Internet has fuelled our rapid growth in operations, purchasing through sweetsweetjamaica.com allows you to you cut costs that unnecessary middlemen and costly distributors. The internet has allowed us to build a world class infrastructure that will grow overtime allow a fair distribution of the wealth throughout the entire food chain.

Freshness

Thanks to Sweet Sweet Jamaica you side-line middlemen and time consuming waiting lists, therefore receiving the product much faster directly from Jamaica. It is not warehoused and then reshipped.

We do not offer what we have on stock, we act on your specific demand and ship your goods adapted to your requirements.

Autonomy

You decide what transportation means you use, whether you use a combination of air or ship, train or truck, and if you wish to organize it yourself or have our us do it for you.

Price

Cutting on middlemen reduces prices, sourcing directly from the producing country too.

Flexibility

We can handle short or long-term commitments, and small or big-ticket deliveries. We can handle daily, weekly, monthly, seasonal, yearly, but also one-off or peak-demand needs.

There are no minimum orders but due to transportation costs we suggest either

  • A minimum of 2 (mixed or singular) pallets by air freight 
  • A minimum of 6 pallets by sea cargo to certain destinations
  • A full truck, or container which can carry up to 24 pallets. That is, transportation cost for a full truck or container staying constant, the fewer the pallets ordered and transported in that truck or container, proportionately the more expensive it will be to transport them.

For certain destinations like the Canada, UK and USA there is daily regular transportation between Jamaica and those three countries, so your produce can be grouped with others for a minimum of four pallets and the transport company would only charge for the pallets effectively transported.

Sweetsweetjamaica.com  understand that Sweetsweetjamaica.com does not sell transportation. I understand that should I prefer Sweet Sweet Jamaica to recommend a carrier/s and organise the transportation of my order from Jamaica to my premises a commission charge will be added to all related invoices that make it possible.

Please check with your shipping agent for advise on the logistical solutions available to you.

Contracts involving international transportation often contain abbreviated trade terms that describe matters such as the time and place of delivery and payment, when the risk of loss shifts from the seller to the buyer, and who pays the costs of freight and insurance.

FCA is a trade term requiring the seller to deliver goods to a named airport, terminal, or other place where the carrier operates. Costs for transportation and risk of loss transfer to the buyer after delivery to the carrier.

When used in trade terms, the word “free” means the seller has an obligation to deliver goods to a named place for transfer to a carrier.

You can pool multiple consignments into one order. In fact, we have customers who order on a daily basis to several destination points or premises. For instance, the first 8 pallets to this supermarket, the next 10 to the next supermarket, and the last 4 to the third. And the truck driver at your endpoint delivers them one by one.

The only VERY IMPORTANT requisite when shipping fresh produce in the same truck or container. 

It is important to

  • Group produce which will ripen at the same rate
  • Separate produce which accelerate ripening of each other when touching
  • Group product which can travel at the same temperature

We will advise you on this point at the correct time.

It will mainly depend of the point of delivery; how far away it is from Jamaica your order is, and what type of transportation do you prefer to use. Once we receive your order, and unless we previously inform you that prices are very disadvantageous and that we should wait to buy, or transportation is to a far-flung destination and therefore complicated to organize, we process orders usually on the next working day or on a maximum of two working days after receiving your Purchase Order and down payment.

Thereafter you have to add the time of transportation; by air freight approx. 3 days for the UK, 2 to USA, 3 to Europe, or 3 to Canada. By ship, increase those figures between 50 and 100%, but rates are much lower and depending of the type of produce, it is a very interesting alternative.

With a lot of delays in processing in sending and receiving ports due to the recent pandemic, we advise that you take out the appropriate insurances to protect your order and business interests from any unexpected delays.

You can order whatever you choose, just let us know your specifications. To avoid misunderstandings, we will send you pictures of the product before purchasing it. Cheaper does not mean worse. For instance, bent yams of the same size and quality are usually cheaper than the straight ones. Depending on your customers, some or most will be happy to get a 10 or 20% discount on the same product assuming it is bent. This is a chance for you to increase your margins or win market share without reducing substantially your customer’ perceived value.

These standard categories is for products that are not exactly first class, but which are far away from being second class. As explained in a previous question, there is often an interesting price reduction with no quality difference.

As well as the moon affects tides in the Oceans, it affects produce too accelerating or slowing down its ripening.

With a full moon, ripening accelerates, irrespective of it being in the branch, tree, or even being in a box ready to be shipped or sold. The only way to reduce the process is storing it in a freezer or cold storage area.

The opposite happens with a new moon.